I worked for a nonprofit that aimed to address depression and anxiety with natural solutions as opposed to pharmaceutical drugs. I created a CX Journey of different generations' approach to mental health issues. The document based on secondary research.

For a class on UX, I conducted a heuristic evaluation of the website npr.org.

For a client in the chemical distribution industry, I conducted an SEO audit. This included a competitive tracking as well as recommendations on how the company can increase their presence online.